Terms and Conditions

Please read the terms and conditions before purchasing any of our services as well as our Privacy policy.
We conduct our business based on the following principles:

1. We are a private company not associated in any way with any government agency.
We strive to make visitors to our website aware that we offer an independent service to clients who do not want the hassle of filing government forms.

2. We aim to treat all clients with the greatest of respect. If you have a problem with the way that a member of our team has treated you, please email your complaint along with details of when the dispute took place to info@USVisaApplications.com marked for the attention of the Customer Services Manager. We aim to deal with all disputes honestly and fairly.

3. By submitting the Online Visa Application Form you accept our fees and terms of business. Our application packs can contain free government forms. By using our service, you are paying for the additional service, which aids the filing of the government application forms.

4. We strive to add accurate content to our website; however government information and programs can change without notice at any time. To this end we do not accept responsibility for inaccurate information. If you find inaccuracies on our website, please let us know the URL and the information you believe to be misleading or incorrect.

5. All information provided to US Visa Applications is strictly confidential and kept 100% private. We do not give or sell information to third parties. Each of our staff members has signed an agreement prohibiting them from sharing information about our clients or the company outside of the company environment. Once we have fulfilled our business with a client, their personal information is destroyed. We do not allow staff members to invade customers privacy by calling them (except in urgent cases) or by writing down personal information or credit card details. All contact with our clients is conducted via email. All email is monitored.

6. We do not take responsibility for information submitted by clients, which is not true, accurate or illegible.

7. By filling the US Visa Appointment Booking Request Form with your personal and credit card details, you accept the terms and conditions of this service and agree to pay the required fees for the scheduling of your appointment, and authorise USVisaApplications.com to use your credit card for the payment of the MRV Fees and their Appointment Booking Service Fee.

8. USVisaApplications will strive to schedule the interview appointment on the approximate date mentioned by you when requesting our service. If the interview appointment date requested by you is not available, USVisaApplications.com reserves the right to schedule your interview appointment on the earliest or closest date available at the US Consulate location selected by you.

Refund Policy

All fees paid to USVisaApplications are nonrefundable. We cannot make refunds when an application has been successfully submitted according to the terms and conditions outlined for application form, which you agreed to when you submitted your application to US Visa Applications.
However if you believe that we have not carried out our work according to the terms and conditions outlined on the application form please email us – we are always reasonable and willing to help.
The Consulate has a no-refund policy for the MRV fees, that we pay on your behalf when we schedule the US visa interview appointment for our clients.
We cannot refund fees paid to government agencies. To receive a refund for this fee you must contact the relevant agency directly.

Disclaimer

The information on this website is for information purposes only. The information is not, and is not intended to be, legal advice. You should not act or refrain from acting on the basis of any content included in this site without seeking the appropriate legal or other professional advice on the facts and circumstances at issue from a licensed attorney. Any case summaries presented in our website are for informational purposes only, as examples of the kinds of cases we accept. The results obtained are not necessarily the results that may be obtained in a case with different facts. Every case is unique, and the results obtained will be related to the facts and merits of that particular case. We invite you to contact us and welcome your calls, letters and electronic mail. Contacting us does not create an attorney-client relationship. Only a written agreement between an attorney and client shall create that legal relationship. Confidential or time-sensitive information should not be sent through this web site or the email contact forms on this web site. We are not affiliated with any government agency. Whether you are a new or existing client of the firm, UsVisaApplications cannot represent you on a new matter until the firm determines that there is no conflict of interest and that it is willing and otherwise able to accept the new engagement. Unless and until UsVisaApplications.com has informed you it is willing and able to accept your new matter, do not email or send the firm any information or documents that you consider private or confidential.